Question 1

Is Holdscreen a subscription?

Accepted Answer

No. You pay once on Square's secure checkout and nothing renews automatically. Your saved layouts stay in your account and you can buy again for your next event.

Question 2

What do I need to play a Holdscreen video?

Accepted Answer

Anything that plays an MP4: a laptop, a TV's USB port, a media player or the venue's playback system. No internet is needed at the venue.

Question 3

Do I need to install anything?

Accepted Answer

No. Holdscreen runs in Chrome or Edge on a computer.

Question 4

Are my sponsor logos uploaded anywhere?

Accepted Answer

Not unless you choose to. Everything you add is handled inside your browser. Pass holders can save designs privately to their account.

Question 5

Can I make a video for a wide screen, projector blend or LED wall?

Accepted Answer

Yes. With an Event Pass or Annual plan you can export any exact size up to 7680 x 2160, including two or three screens side by side, blended projectors and LED walls.

Question 6

Can I use it behind live PowerPoint and IMAG?

Accepted Answer

Yes. Lay out framed windows at exact pixel sizes and export. Your switcher or processor plays the backdrop and places PowerPoint and camera feeds on top, and the export step lists every window's exact position.

Question 7

How much does Holdscreen cost?

Accepted Answer

Building and previewing is free with a watermarked 720p preview. A Single Video is $19, an Event Pass is $39 for 30 days, and an Annual plan is $199 for 12 months, in Canadian dollars plus GST or HST.

Question 8

Can Can-view build the loop for me?

Accepted Answer

Yes. Can-view can build your loops for you from $199. Send your logos and sponsor list and receive finished videos ready to play.